Butzel Long attorney Thomas Radom quoted in the Detroit Free Press article, “New hope for Art Van customers who paid, but didn’t get merchandise.”

Art Van Furniture's Facebook page is overflowing with complaints from customers who claim they paid for merchandise during last month's going-out-of-business sale, but never received it once the bankrupt retailer closed its stores weeks early because of the coronavirus pandemic.

Some of those angry customers may find new reason for hope with the appointment this week of a trustee in Art Van's bankruptcy case. However, it was unclear Wednesday whether the trustee would attempt to get anyone a refund or gain possession of what they paid for.

The trustee's appointment Tuesday followed the case's conversion to a Chapter 7 liquidation bankruptcy from what was a Chapter 11 reorganization. The case is playing out in U.S. Bankruptcy Court in Delaware.

Amin Farokhrani is among the Art Van customers who are still struggling to get their purchased furniture, or at least a refund.

“There are a lot of us that have the merchandise in the actual warehouse, and it’s a matter of just letting us in," he said.

Click here to read the complete article in the Detroit Free Press.